Returns & Refunds

What this covers

This covers accessories bought from the AutoBazaar shop. Vehicles are covered by the Vehicle Buying Policy and the dealer's own terms.

Check your order when it arrives

Shop orders are Cash on Delivery, so please check the items before you pay. If something is damaged, missing or not what you ordered, tell the person delivering it, or call us before you pay.

Asking for a return

• If an item turns out to be faulty, wrong or does not fit your auto, contact us within a reasonable time of delivery, by phone or WhatsApp.
• Please give your order number (shown in My Account > My Orders) and, if you can, a photo of the item.
• We will confirm with you, case by case, whether the item can be returned or replaced and how it gets back to us.
• Keep the item and its packaging as they came until we have agreed the next step.

Refunds

When we agree a refund, we will tell you how and when it will be paid. Shop orders are paid in cash on delivery, so we will agree the payment method with you, for example a bank transfer or UPI to an account in your name. More detail is in our Refund Policy.

Cancelling before delivery

If you change your mind before the order is shipped, call or WhatsApp us and we will cancel it. Nothing is paid on a cancelled Cash on Delivery order.

Contact us

Questions about this policy, or a request about your information, can go to:

AutoBazaar
No: 7, PHR Road, Kathirvedu, Thiruvallur - 600 066
Phone / WhatsApp: 86088 60893
Email: jpmoauto@gmail.com
Mon - Sat, 9:30 AM - 7:00 PM